Privacy Policy

At EAUCOSTA, we respect your privacy and are committed to protecting the personal information you provide while using our website. This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name
• Mobile number
• Email address
• Billing address
• Shipping address
• City, state and PIN code
• Order and product details
• Payment and transaction details
• Information provided through contact forms

We may also collect certain technical information such as your IP address, browser type, device information and website usage information.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Process payments
• Communicate with you about your orders
• Provide customer support
• Process returns, refunds and cancellations
• Improve our website and services
• Prevent fraudulent or unauthorized transactions
• Maintain website security
• Comply with applicable laws and regulations

3. Payment Information

EAUCOSTA may use third-party payment gateway providers to process online payments.

Payment information may be processed by the applicable payment gateway according to its privacy policy and security practices.

EAUCOSTA does not intentionally store complete credit card numbers, debit card numbers, CVV numbers or other sensitive payment credentials on its own website servers.

4. Sharing of Information

We may share necessary information with trusted service providers when required to provide our services, including:

• Payment gateway providers
• Shipping and delivery partners
• Website hosting and technology providers
• Customer support providers
• Government authorities where legally required

We do not sell your personal information to third parties for their independent commercial use.

5. Shipping and Delivery

To deliver your order, we may provide necessary information such as your name, mobile number, shipping address, PIN code and order details to our shipping or logistics partners.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember shopping-cart information and understand website usage.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for order processing, customer service, accounting, dispute resolution, fraud prevention and compliance with applicable legal requirements.

9. Your Rights

Depending on applicable law, you may request access to, correction of, updating or deletion of your personal information where legally applicable. You may also contact us regarding privacy-related concerns or requests.

10. Third-Party Websites

Our website may contain links or integrations to third-party websites, payment providers, shipping services or other external services. EAUCOSTA is not responsible for the privacy practices of third-party websites. We recommend reviewing their respective privacy policies.

11. Marketing Communications

Where permitted by applicable law, EAUCOSTA may send information regarding products, offers and promotions. You may opt out of promotional communications by contacting us or using the unsubscribe option where available.

Transactional communications relating to orders, payments, deliveries, returns or customer support may still be sent when necessary.

12. Changes to This Privacy Policy

EAUCOSTA may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable legal requirements. Any updated version will be published on this page with a revised effective date.

13. Contact Us